Terms of Service
Last updated: December 31, 2025
1. Acceptance of Terms
By accessing and using Tower CRM, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. User Accounts and Responsibilities
To access certain features of the Service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
You represent and warrant that you have the legal power and authority to enter into these Terms. You agree not to use the Service for any illegal or unauthorized purpose, or to violate any laws in your jurisdiction.
3. Customer Data
"Customer Data" means any data, information, or material provided or submitted by you to the Service. You retain all ownership and intellectual property rights in and to your Customer Data.
You grant Tower CRM a worldwide, non-exclusive, royalty-free license to access, use, process, copy, distribute, perform, export and display Customer Data only as reasonably necessary (a) to provide, maintain and improve the Service; (b) to prevent or address service, security, support or technical issues; or (c) as expressly permitted in writing by you.
4. Intellectual Property
The Service, including its "look and feel" (e.g., text, graphics, images, logos and button icons), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that Tower CRM and/or its licensors own all right, title and interest in and to the Service (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests.
5. Termination
You are free to stop using our Service at any time. We reserve the right to suspend or terminate your access to the Service with notice to you if: (a) you are in breach of these Terms, or (b) your use of the Service would cause a risk of harm or loss to us or other users.
Upon termination, your right to use the Service will immediately cease. We will provide you with a reasonable opportunity to export your Customer Data, provided it is legally permitted.
6. Confidentiality
"Confidential Information" means all information disclosed by a party to the other party, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
Each party agrees to protect the other party's Confidential Information from unauthorized use, access, or disclosure in the same manner as each party protects its own Confidential Information, but with no less than reasonable care.
7. Disclaimer
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND to the fullest extent permitted by law, and we expressly disclaim any and all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
IN NO EVENT SHALL TOWER CRM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; OR (iii) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.